What types of products do you offer?
We specialize in high-quality print marketing materials including business cards, flyers, EDDM postcards, posters, brochures, and more. We also offer website design (excluding graphic design) and licensed templates for customization.
Can I get help designing my marketing materials?
While we don’t offer in-house graphic design services, we provide professionally licensed templates for you to use. Need custom help? We recommend hiring a freelancer on Fiverr to bring your vision to life.
How do I place an order?
Simply browse our products at printwithdesign.com, customize your selections, and upload your artwork if needed. You can create an account to track orders and manage saved designs.
Do you offer direct mail services?
We offer products optimized for Every Door Direct Mail (EDDM), including 6.5″ x 9″ postcards. However, EDDM mailing services are not included—you’ll handle mailing through USPS using our print-ready materials.
What file types do you accept for uploads?
We accept high-resolution PDF, JPG, PNG, and AI files. Ensure your design follows our bleed and trim guidelines for the best print quality.
How long does production and shipping take?
Most orders are produced within 3–5 business days. We ship nationwide via UPS and USPS. Shipping time varies based on your location and selected service.
Do you offer refunds or reprints?
We do not offer refunds for user-submitted errors (e.g., typos, wrong artwork). However, we may offer a free reprint if there was a production defect or shipping damage—just contact our team with photos and details.
Can I check the status of my order?
Yes! If you created an account at checkout, you can log in to view your order history and current order status.
Do you ship internationally?
Currently, we only ship within the United States.
How can I contact customer support?
For help with orders, templates, or account issues, reach out at printwithdesign.com/contact or call us at 1-844-247-7746.